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We’ve been thinking about the Euro’s, and have drawn many similarities between the Championship and our recruitment process…
We begin with the qualifying rounds – 51 nations all competing against each other to win the 14 remaining places beside co-hosts Poland and the Ukraine. For us, this is our candidates, all with differing technical skills and talents, sending in their applications with the goal of securing a place in the next stage. We filter by examining experience and raw ability, just as the teams are all closely tested before the final stages of the competition. With, on average, in excess of 150 candidates per campaign and an initial shortlist delivery within 4 days of starting the campaign, we deal with greater volume and vastly reduced timescale.
Next comes the Group stage of the Finals -16 teams playing against each other in order to make it through to the knockout stage. Our candidates are similarly put through their paces, under closer examination, in the form of a telephone assessment. We are truly in the nitty gritty phase of team selection at this stage, looking for those who will have the pre-requisite skills as well as the ability to turn in a match winning performance – just as a manager would sort through the skills of his team in order to get the best possible results.
We move on to the knockout rounds, where the Winners and Runners up of the group stages compete through the Quarter Finals, Semi Finals and THE Final. Think of this as the main interview, where our clients consider the candidates skills in more detail in order to decide who ultimately wins the prize of the job offer. Unlike the football, we will have cut out any dribblers, show boaters and non-team players already, eventually deciding which applicant will perform for our client.
The Euro victors are awarded the Henri Delaunay Trophy. This is similar to the successful candidate being hired, they are accepted for the position, receive their ‘trophy’ in the form of a contract and start their new job.
Of course, there are always unpredictable elements to the Euro’s – as there are in recruitment. There will always be injuries and drop out’s in the championship. Just like a good manager, we are always prepared for these.
There is always a challenge in keeping Player’s engaged and committed during the championship, and we also face this issue with our candidates. We maintain regular contact with our applicants in order to ensure that they are still interested in the position, and that they stay engaged and interested throughout the recruitment process.
Unlike the European Championships, Talent Match doesn’t pack up for a couple of years until the qualifiers start anew. A combination of individual recruitment campaigns and on-going projects mean that we a constantly seeking new talent our Contact Centre clients.
Find out more at www.talent-match.co.uk or call us on 0845 901 1905.