As you’ve probably heard a 100 times before, your CV is the most important thing when you begin the job hunting process, even more so when it comes to getting a job in the Contact Centre world.  But just how exactly do you ensure you hit the right mark with your CV?

It’s all too easy to think that the jazzier your CV is the more interesting or memorable you’ll appear to a potential employer – wrong!  In fact the simpler your CV, the easier it will be for them to pick out your skills and attributes that could get you the job.  Faced with a large pile of CV’s to sift through the last thing they will want to see is a CV overloaded with irrelevant information (and yes that includes the names of your 4 goldfish!) and they’ll probably discard you from the off.  Follow our top tips below and you’ll have the daddy of all CV’s in no time!

  • Keep your CV clear and concise, with an uncluttered layout.
  • Cover your most recent call centre role first – it is likely to be the most relevant to the role you have applied for and employers are always interested to know what you are doing now.
  • Grammar, punctuation and spelling – use spell check and get some one else to proof read your CV before you even think of sending it out to companies.
  • Provide up to date contact details, with an appropriate email – might not necessarily show you in the best light!
  • Be selective in your choice of personal interests, “socialising” is not a good cover all.
  • Print your CV on good quality, plain white A4 paper, it shows professionalism and that your serious about the job.
  • Do not include a photo unless required.
  • Only include references if asked.
  • Don’t forget a covering letter – this is your chance to tailor your application to the job spec or advert, again keep it short and to the point.

Once your CV’s in order, its time to start job hunting and here at Talent Match we’ve created a hassle free job search and application formula that will save you a lot of precious time.

Upload your CV to our website today and let us do all the hard work for you at