Whilst Talent Match might still only be at a tender age, this does not mean we’ve had an easy ride during the first two weeks of business!  In fact it’s been quite the contrary with all the team (including new member Lucie) buckling down to some serious hard work making sure we’re finding the best agent and advisor level contact centre candidates for our clients.  All this whilst also making sure we achieve the most cost effective and quickest turn around, Phew!

This is all achieved by combining our many resources – including both generalist and industry specific job boards, as well as our own Talent Match job board.  Alongside this we are harnessing the power of our ever growing social media network to contact both clients and candidates, as well as using the job centre plus website and our own talent pool to ensure we reach as far afield as possible to succeed in attracting the right candidates for our clients.

As a result of all this, in our first week of business we had over 100 applicants for our Home Learning College outbound telesales advisors campaign, meaning our first shortlist was completed in less then 10 days with a number of excellent candidates for our client to see.  

It looks like we’ve got our work cut out over the next few weeks to meet the needs of all our clients contact centre recruitment needs, but when your as committed as us to providing the easiest and most cost effective way to recruit front line Contact Centre staff, that won’t be a problem!